Your first stop at the facility is the CHaRM window. CHaRM does not take appointments, so please feel welcome to visit anytime during business hours.
Enter by vehicle through the gate and follow the blue signs for CHaRM. At the window, you will be greeted by a member of the register team. These friendly folks will ask what you are bringing in to recycle as well as a few questions that help us learn about our customers, such as where you’re from. Your place of residence does not determine whether you can use the CHaRM, or affect fees.
The cashier will assess your recycling fees, and provide directions for where to deposit your materials. NOTE: Customers bringing electronics will be directed to pay at the second register in Zone 3.